WUXI GLOBAL POWER TECHNOLOGY CO.,LTD
User First, Honesty Based; Create GP-brand by Quality, Gain reputation by Service.
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1) Pre-sale service
Suggest the best choice or referential suggestion based on customers’ information.
Offer the suggestion or service of the installation to customer if needed.
Answer all questions about the product from customer.
2) Sale of service
Offer the installation index by the professionals.
The training or relative files of the operation & maintenance to the customers.
3) After-sale service
Warranty time: one year or 1000 running hours, whichever comes first.
Build customers’ profiles, follow-up service, make regular calls on customers.
As a WUXI GLOBAL POWER customer you can be rest assured of a powerful service system with the capability to undertake routine services and maintenance contracts on single or multiple Diesel Generators sets. Preventive maintenance and reliability is of the ultimate importance to our customers and we provide services and maintenance packages to suit your application. In the unlikely event of breakdown of your power equipments, our highly skilled and fully equipped engineers are available on request to respond your emergencies.
Our after Sales services include:
Installation and commissioning
Annual maintenance contract
Repair and Overhauling
Our range of Installation services includes:
Sound attenuation system
Generator, load bank and bus bar connection
Automatic changeover panel and bypass switch
Load sharing and all associated synchronization system
Overhauls and refurbishment
We undertake refurbishment to the following:
Engine overhauling Alternator rewinding
Assembling of Acoustic Enclosures/ Container
Upgrade Control System
Load Bank testing*
*Load bank testing is a vital tool ensuring that the generator or UPS remains in full working order. This in particular is very useful in circumstances where testing the generator on building load is not appropriate or not possible